The Problem
Premium Fountains, a local business situated in Battle, Kent, specializes in offering a diverse selection of high-quality fountains. They faced challenges with their previous e-commerce website, particularly in managing orders. The need was clear: a revamped platform that would simplify the management of products, orders, and customer interactions, enhancing their operational efficiency and customer service experience.
Highly customisable product pages
We developed highly customisable product pages for Premium Fountains, allowing users to tailor their orders to their specific preferences. This feature enables customers to select various aspects of their fountain, from the color of the lights to the shade of the floats, offering a personalized shopping experience that caters to individual tastes and requirements.
Efficient stock management.
The website we designed for Premium Fountains includes a user-friendly backend system, enabling the team to effortlessly update their product listings and implement efficient stock management. This feature ensures that the website remains current with available products and stock levels, streamlining the inventory process and enhancing the overall efficiency of their online sales operations.
Enhanced transparency and communication significantly improve the customer experience
With the new system in place, Premium Fountains can confidently manage their operations without the concern of missing any orders. Customers now enjoy a heightened sense of trust and assurance in making purchases, thanks to the credible appearance of the store and the added benefit of receiving notifications at each stage of delivery. This enhanced transparency and communication significantly improve the customer experience, fostering greater confidence in the brand.
